Ohhhh the IRONY...

I have been selected by my boss to participate in mock calls to help train new overseas associates! the directive is to be PUSHY, DISORGANIZED, DEMANDING. Hahaha! How absolutely DELICIOUS! Although, the directive does specifically say we are not to bring any of the agents to tears. Boooo! Thumbs down! I'm excited to act out all the shitty calls I get each week, it will be cathartic.