The Numbers Are In

I learned this week that our call volumes are up 600%.  No wonder I'm so tired and cranky and gained 10 pounds.  People have been pulled out of their regular jobs from across the company who used to work on phones as far back as five years ago to pinch hit for us.  Basically they will help reduce wait times, but we'll have a huge mess to clean up correcting all their errors.  And then it will be tax season, oh goody.

You would think I'd be feeling secure in my job right now from the high demand, except we are busy at the work of losing money hand over fist.  I'll likely be the violinist fiddling away as the ship goes down like those poor fucks on the Titanic.